Our Methodology

To ensure that our services are genuinely tailor-made to our customers’ needs, we take a structured approach to our consulting.

Listen & Learn – We listen to our customers so that we can learn about their business and their culture and understand what it is they are trying to achieve

Agree & Engage – We ensure that there is a meeting of minds between Orion and our customers as to the most appropriate approach to solving their problem, thus ensuring that all participants are engaged in the process

Design & Validate – We design a practical action plan for implementation and work with our customers to validate the approach

Deliver & Embed – We deliver the initiative effectively, as agreed, on time and on budget.  Through our collaborative approach, we ensure that the initiative is embedded within the organisation

Review & Evaluate – We conduct a rigorous review and evaluation to ensure that the original goals of the initiative have been achieved

Sign Off & Success – We ensure that there is a formal sign off for the project once success has been achieved

Return on Investment - The final part of the evaluation and sign off process is to ensure that the initiative has delivered the expected return on investment for our customers